Introduction:

Banks are known to start up very laudable initiatives in the area of electronic payment systems, card business and self- service channels like ATMs,POS,Mobile,Internet etc and after the initial roll out, such initiatives almost permanently become cost centers, though several millions have been expended.

For successful eChannel operators, managers and officers responsible for cards and eChannels need to know and understand processes, tools and techniques required of them to satisfy “the profit motif” as individuals as well as operation teams. They need to understand channel life cycles and their characteristics, the nine knowledge areas as well as the fundamental processes to enable them plan, monitor and properly optimise eChannels projects profitably to the satisfaction of management. Project failures have also been traced to poor initiation and closing.

Objective

Equip participants with project management skills for effective deployment and implementation of e-payment and self-service schemes.
.
Ensure that participants understand eChannel Matrix and the strategy for running profitable e-payment and self-
Service schemes.

Update participants on new and emerging technologies affecting the card business and operations

Help eChannel managers get up to- speed on a wide range of techniques to run effective operations

Equip participants on how to establish strategic project management techniques that will favourably position e-payment
and self-service schemes in the organization.

Target Audience:

Officers and Managers responsible for e-Banking project delivery from inception to completion and having contact with formal project (Cards, ATMs, POS and other channel).

Managers with overall responsibility for eBanking Project Development
Custodian with overall responsibility for ATM, POS or Mobile Banking Operation
IT managers responsible for Technology deployment
IT auditors responsible for control, security and risk.
Financial controllers and Risk managers.

Fee: N95,000 per participant

VENUE:

AFTER SCHOOL GRADUATE DEVELOPMENT CENTRE
7, Maitama Sule Street,
Off Awolowo Road,
S.W.Ikoyi,Lagos,
Nigeria.

For more information please call
Brenda on 08037096188
or email: brenda@intermarc-ng.com